PROJECT PLANNING, SETUP
Customers contact CAPE with an inquiry or to request a quote for testing services. After the customer has submitted a purchase order, a test plan is developed, with schedules set according to the customer’s project request, component availability and the travel schedules of the people involved. For barrier, sled, roll and mechanical testing, the customer is responsible for providing vehicles and/or components.
TESTING
After the test plan is completed and logistical arrangements are made, confidential testing is conducted at CAPE in the presence of the customer representative(s), if desired. Test events are recorded by still cameras and high-speed digital imagers placed in selected locations that provide muliple views of crash events. Observation rooms provide opportunities for the customer to observe testing. CAPE offers an office space and internet connection that gives customers the capability to stay in contact with the home office during their visit.
When testing is completed, CAPE technicians can conduct a
post-test vehicle walk-around with the customer representative to complete the test picture with the use of video and audio narration. This service provides the customer with a tool to communicate the test results with decision-makers not present for testing. Upon request, high-resolution video and photos can be collected for use in product promotions. CAPE offers customers full use of an equipped machine shop for fixture fabrication. Secure work bays accommodate virtually any-size vehicle for test preparation and fabrication. CAPE staff members can quickly respond to testing challenges, including component modifications as required.
RESULTS
Recognizing the critical nature of providing timely results, CAPE provides preliminary video footage and test data within an hour of test completion for review and analysis. Final test results, including photography, data files, data summary and a full report, are delivered via electronic files or FTP within days of the test. File conversion and video editing services are available. Test result data becomes the exclusive property of the customer, and the customer's confidentiality is assured at every step of the process. Following testing, disposal or return of the vehicle, and/or components, is handled per customer request. |